baji36 Privacy Policy

1 Who We Are

baji36 is an online casino and sports betting platform accessible at baji36.vip, operated as an offshore gaming service. References to "baji36", "we", "us", or "our" in this Privacy Policy refer to the baji36 platform and its operating entity. We are the data controller in respect of the personal data you provide to us when registering for and using the baji36 platform.

The baji36 platform is designed to serve players across Bangladesh, including those based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar, as well as Bangladeshi players accessing the platform from elsewhere. Our platform is available in English and all privacy communications are conducted in English.

2 Data We Collect

baji36 collects the following categories of personal data in connection with your use of the platform:

2.1 Registration & Identity Data

When you create a baji36 account, we collect your full name, date of birth, username, email address, and any government-issued identification documents submitted during the identity verification process. This data is required to open and maintain your account.

2.2 Contact & Communication Data

We collect the contact details you provide, including your email address and any messages or communications you send to the baji36 support team via live chat or other support channels. We retain records of support interactions for quality assurance and dispute resolution purposes.

2.3 Financial & Transaction Data

We collect details of all deposits, withdrawals, and bets placed on the baji36 platform. This includes payment method identifiers (such as bKash account numbers, Nagad references, Rocket references, Upay details, or masked card numbers), transaction amounts in Bangladeshi Taka (৳), timestamps, and transaction status records. We do not store full card numbers or mobile banking PINs.

2.4 Technical & Device Data

We automatically collect certain technical data when you access the baji36 platform, including your IP address, device type, operating system, browser type and version, time zone, screen resolution, and session duration. This data is used for security monitoring, fraud detection, and platform optimisation purposes.

2.5 Usage & Behavioural Data

We collect data about how you interact with the baji36 platform, including pages visited, games played, bets placed, features accessed, navigation paths, and time spent on specific sections. This data helps us improve the user experience and personalise content where permitted.

2.6 Verification Documents

Where identity verification is required — for example, prior to processing a withdrawal or where suspicious activity is detected — we may collect copies of government-issued photo identification, proof of address documents, and payment method verification evidence. These documents are handled with the highest level of care and access restrictions.

3 How We Collect Data

baji36 collects personal data through the following channels:

• Directly from you — when you register an account, complete identity verification, make a deposit or withdrawal request, contact support, or respond to surveys or promotions.
• Automatically — through cookies, web beacons, server logs, and similar tracking technologies when you access or interact with the baji36 platform.
• From payment processors — bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and BRAC Bank may share transaction confirmation data with baji36 to facilitate payment processing and fraud prevention.
• From identity verification providers — where we use third-party verification services to validate identity documents, those providers may share verification outcomes and risk signals with us.
• From our game providers — certified third-party game studios (such as Pragmatic Play, Evolution Gaming, and similar providers) may share game session data with us for the purposes of dispute resolution and audit compliance.

4 Legal Bases for Processing

baji36 processes your personal data on the following legal grounds, depending on the specific processing activity in question:

Where processing is based on your consent, you have the right to withdraw that consent at any time by contacting baji36 support. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

5 How We Use Your Data

baji36 uses your personal data for the following specific purposes:

• To create, maintain, and manage your baji36 account.
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and card payment channels.
• To verify your identity and age (18+) in accordance with our Terms & Conditions.
• To detect, investigate, and prevent fraud, money laundering, and other unlawful activity.
• To administer bonuses, promotions, and loyalty rewards where applicable.
• To provide customer support and respond to queries, complaints, and dispute requests.
• To enforce our Terms & Conditions and other platform policies.
• To monitor responsible gaming indicators and contact users where problem gambling patterns are identified.
• To improve the performance, security, and usability of the baji36 platform.
• To send transactional and account-related communications (these are non-optional and form part of the service).
• To send optional marketing communications about promotions, new features, and seasonal offers — only where you have given explicit opt-in consent.

baji36 does not use your personal data to make fully automated decisions that have legal or similarly significant effects on you without providing you an opportunity to seek human review of that decision.

6 Data Sharing & Third Parties

baji36 does not sell, rent, or trade your personal data to third-party marketers. We share your data only in the following limited circumstances:

6.1 Payment Processors

We share transaction-relevant data with our payment partners — including bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and BRAC Bank — as necessary to process your deposits and withdrawals. These partners are bound by their own privacy and security obligations and are not permitted to use your data for any other purpose.

6.2 Identity Verification Providers

Where identity verification is required, we may share your identification documents with authorised third-party verification service providers. These providers act as data processors on behalf of baji36 and are contractually required to handle your data in accordance with applicable data protection standards.

6.3 Game Providers

Game session data may be shared with certified third-party game studios such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming for the purposes of dispute resolution, audit compliance, and game integrity monitoring. Personal identification data is not shared with game providers beyond what is technically required for session management.

6.4 Legal & Regulatory Disclosure

baji36 may be required to disclose personal data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction where required by applicable law, court order, or where we have a good-faith belief that such disclosure is necessary to prevent fraud, protect safety, or enforce our legal rights.

6.5 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets involving baji36, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity before it takes effect where reasonably practicable.

7 Cookies & Tracking

baji36 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that help us recognise you between sessions, maintain your login state, analyse usage patterns, and deliver relevant content. The following types of cookies are used on the baji36 platform:

• Essential cookies — required for the platform to function correctly. These cannot be disabled as they are necessary for account login, session security, and payment processing.
• Analytics cookies — used to collect aggregated, anonymised data about how users navigate the baji36 platform. This data helps us identify areas for improvement and measure feature performance.
• Preference cookies — used to remember your settings and preferences, such as language and display options, across sessions.
• Security cookies — used to detect and prevent fraudulent or abusive activity, and to support our responsible gaming monitoring systems.

You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the baji36 platform. baji36 does not use cookies to serve third-party advertising.

8 Data Security

baji36 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• SSL (Secure Sockets Layer) encryption for all data transmitted between your device and the baji36 platform.
• Encryption of sensitive data at rest, including financial records and identity documents.
• Role-based access controls ensuring that personal data is accessible only to authorised personnel with a demonstrable need to access it.
• Regular security audits and vulnerability assessments conducted by qualified security professionals.
• Intrusion detection and real-time monitoring systems operating continuously across the baji36 infrastructure.
• Secure data backup procedures with tested recovery protocols.

While baji36 takes reasonable and appropriate steps to protect your personal data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights or interests, baji36 will notify affected users without undue delay and will take all necessary remediation steps promptly.

9 Data Retention

baji36 retains personal data for no longer than is necessary to fulfil the purpose for which it was collected, subject to any legal, regulatory, or contractual obligations that require a longer retention period. The following general retention guidelines apply:

• Account and identity data — retained for the duration of your account plus a minimum of five (5) years following account closure, in accordance with standard financial services record-keeping requirements.
• Transaction and payment records — retained for a minimum of five (5) years from the date of each transaction.
• Support and communication records — retained for three (3) years from the date of the interaction, or longer where the communication relates to an unresolved dispute.
• Technical and device data (server logs) — retained for up to twelve (12) months, after which they are automatically purged or anonymised.
• Marketing consent records — retained for as long as you hold an active account, or until you withdraw consent, whichever is earlier.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any individual.

10 Your Rights

As a user of the baji36 platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact the baji36 support team via live chat or the support email displayed in the footer of this page.

• Right of access — you may request a copy of the personal data that baji36 holds about you at any time.
• Right to rectification — if any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected without undue delay.
• Right to erasure — you may request the deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to overriding legal obligations that require its retention.
• Right to restriction — you may request that we restrict the processing of your personal data in certain circumstances, for example while a correction request is being assessed.
• Right to data portability — you may request a copy of the personal data you have provided to baji36 in a structured, commonly used, machine-readable format.
• Right to object — you may object to the processing of your personal data where that processing is based on our legitimate interests, including processing for direct marketing purposes.
• Right to withdraw consent — where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

baji36 will respond to all verified data rights requests within 30 calendar days of receipt. We may request proof of identity before processing a request to ensure data security. Standard data rights requests are handled free of charge.

11 Children's Privacy

The baji36 platform is strictly intended for adults aged 18 years and above. baji36 does not knowingly collect or process personal data from any person under the age of 18. If we become aware that a user is under 18, their account will be immediately suspended, all associated funds will be held pending investigation, and any personal data collected will be deleted as soon as reasonably practicable in accordance with our legal obligations.

If you are a parent or guardian and believe that a minor has registered a baji36 account without your knowledge, please contact our support team immediately via live chat so that we can take prompt action.

12 International Data Transfers

baji36 operates as an offshore platform. As a result, your personal data may be transferred to and stored in countries outside of Bangladesh. These countries may have data protection laws that differ from those applicable in your home jurisdiction.

Where personal data is transferred internationally, baji36 takes steps to ensure that appropriate safeguards are in place to protect your data in accordance with the standards described in this Privacy Policy. Transfers to payment processors and game providers are governed by contractual data protection obligations that require those parties to maintain security and confidentiality standards equivalent to those applied by baji36 itself.

13 Changes to This Policy

baji36 reserves the right to update or modify this Privacy Policy at any time. Where changes are material — meaning they affect how we collect, use, or share your personal data in a way that may impact your rights — we will provide advance notice via a platform notification or email to your registered address before the changes take effect. The most current version of this Privacy Policy will always be accessible at baji36.vip/privacy-policy.

We encourage you to review this Privacy Policy periodically to stay informed of how baji36 protects your data. Continued use of the platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised version.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way baji36 handles your personal data, please contact our support team. Our 24/7 live chat support is available directly on the baji36 platform and is the fastest channel for all privacy-related enquiries. Alternatively, you may reach us by email — the baji36 support email address is displayed in the footer of every page on this website.

All formal privacy requests must be submitted in English. baji36 will acknowledge receipt of formal data rights requests within 5 business days and will provide a substantive response within 30 calendar days. For general privacy questions, our live chat agents typically respond within 10 minutes during standard operating hours (Bangladesh Standard Time, UTC+6).